Privacy Policy
1. Data Controller
The data controller responsible for your personal information is:
- Company: MANOLI CORP LLC, trading as Miron Atelier
- Legal form: Limited Liability Company, State of New Mexico, USA
- Address: 1209 Mountain Road Pl NE Ste H, Albuquerque, NM 87110
- Email: support@miron-atelier.com
- Phone: +1 (505) 498 4993
2. Information We Collect
2.1 Information You Provide Directly
- Identity data: first name, last name
- Contact data: email address, phone number, billing and shipping address
- Order data: products purchased, order history, preferences communicated to our support team
- Communications data: messages and correspondence you send us via email or contact forms
- Account data: if you create an account, your login credentials (password stored in encrypted form)
2.2 Information Collected Automatically
When you visit our website, we automatically collect certain technical data:
- Device and technical data: IP address, browser type and version, operating system, device type
- Usage data: pages visited, time spent on pages, links clicked, referring URLs, search terms used to find our site
- Transaction data: details of products added to cart, checkout behavior, purchase completion
- Cookie data: see Section 7 for full details on cookies and tracking technologies
2.3 Payment Information
Miron Atelier does not collect, store, or have access to your full payment card details. All payment processing is handled directly by our payment partners (Shopify Payments, PayPal, and other processors integrated at checkout), which are PCI DSS Level 1 certified. We receive only a confirmation of payment and, where applicable, the last four digits of your card number for reference purposes.
3. How We Use Your Information
| Purpose | Legal Basis |
|---|---|
| Processing and fulfilling your orders, sending order confirmations and tracking updates | Contract performance |
| Managing returns, refunds, warranty claims, and customer support | Contract performance |
| Sending transactional emails (order confirmation, shipping notification) | Contract performance |
| Preventing fraud, detecting unauthorized activity, and protecting the security of our website | Legitimate interests |
| Improving our website, products, and customer experience through analytics | Legitimate interests |
| Sending marketing emails and promotional offers to existing customers | Legitimate interests / Consent |
| Displaying targeted advertising on third-party platforms (Google Ads, Meta) | Consent (via cookie preferences) |
| Complying with legal obligations (tax records, accounting, regulatory requests) | Legal obligation |
4. Sharing Your Information
We do not sell your personal information to third parties for their own marketing purposes. We share your data only in the following circumstances:
4.1 Service Providers
We share data with trusted third-party service providers who process data on our behalf and are contractually bound to protect it:
- Shopify Inc. — e-commerce platform and payment processing infrastructure. Shopify hosts our store and processes orders and payments. Privacy policy: shopify.com/legal/privacy
- Shipping carriers — your name and delivery address are shared with our carrier partners (such as FedEx, UPS, USPS, DHL, and regional carriers) solely for the purpose of fulfilling your delivery
- Email service providers — we use email marketing platforms to send transactional and promotional communications. These providers access your email address for sending purposes only
- Google LLC — Google Analytics (website usage analysis) and Google Ads (advertising and remarketing). Data may be processed in the United States. Privacy policy: policies.google.com/privacy
- Meta Platforms Inc. — Meta Pixel for advertising and remarketing on Facebook and Instagram. Privacy policy: facebook.com/policy
4.2 Legal Disclosure
We may disclose your personal information if required to do so by law, court order, or governmental authority, or if we believe in good faith that such disclosure is necessary to protect our rights, prevent fraud, or ensure the safety of our customers.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of all or part of our business, your personal data may be transferred to the acquiring entity. We will notify you by email and/or a prominent notice on our website before your data is transferred and becomes subject to a different privacy policy.
5. International Data Transfers
Miron Atelier operates globally. Your personal information may be transferred to and processed in countries outside your country of residence, including the United States. When we transfer data internationally, we take appropriate safeguards to ensure your information is protected in accordance with applicable data protection laws, including the use of Standard Contractual Clauses where required.
6. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected:
- Order and transaction data: 7 years (legal and tax compliance requirements)
- Customer account data: for the duration of your account + 2 years after last activity
- Marketing communications data: until you unsubscribe or withdraw consent
- Support correspondence: 3 years from the date of the interaction
- Analytics and cookie data: as configured in our analytics tools (typically 13–26 months)
When data is no longer required, it is securely deleted or anonymized.
7. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies. A cookie is a small text file placed on your device when you visit our site.
7.1 Types of Cookies We Use
- Essential cookies: Required for the website to function (shopping cart, session management, checkout). These cannot be disabled.
- Analytics cookies: Help us understand how visitors use our site (Google Analytics). Collect data anonymously about page visits, session duration, and traffic sources.
- Advertising cookies: Used to deliver relevant ads and measure ad campaign performance (Google Ads, Meta Pixel). These cookies may track your activity across other websites.
- Preference cookies: Remember your settings and preferences (language, currency, etc.).
7.2 Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Note that disabling certain cookies may impact the functionality of our website. You can also opt out of advertising cookies specifically:
- Google Ads opt-out: adssettings.google.com
- Meta opt-out: Via your Facebook/Instagram account ad preferences
- General opt-out: optout.aboutads.info (Digital Advertising Alliance)
8. Your Rights
Depending on your location, you have certain rights regarding your personal information. To exercise any of the rights below, contact us at support@miron-atelier.com. We will respond within 30 days.
Right of Access
Request a copy of the personal data we hold about you.
Right to Rectification
Request correction of inaccurate or incomplete personal data.
Right to Erasure
Request deletion of your personal data, subject to legal retention obligations.
Right to Restriction
Request that we limit how we process your data in certain circumstances.
Right to Portability
Receive your data in a structured, commonly used, machine-readable format.
Right to Object
Object to processing based on legitimate interests, including direct marketing.
8.1 California Residents — CCPA Rights
If you are a California resident, you have the following additional rights under the California Consumer Privacy Act (CCPA):
- Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you in the past 12 months, including the sources, business purposes, and third parties with whom it was shared.
- Right to Delete: You may request deletion of personal information we have collected about you, subject to certain exceptions.
- Right to Opt Out of Sale/Sharing: We share certain data (such as cookie identifiers and browsing behavior) with advertising platforms (Google, Meta). This may qualify as "sharing" under the CCPA. To opt out, you may use the cookie opt-out mechanisms in Section 7.2 or contact us directly.
- Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights. We will not deny goods or services, charge different prices, or provide a different level of quality because you exercised your rights.
To submit a verifiable consumer request under the CCPA, contact us at support@miron-atelier.com with the subject line "CCPA Request." We may need to verify your identity before processing your request.
9. Marketing Communications
If you have opted in to receive marketing emails from Miron Atelier, we may send you promotional content, product updates, and exclusive offers. You may unsubscribe at any time by clicking the "unsubscribe" link in any marketing email, or by contacting us at support@miron-atelier.com.
Unsubscribing from marketing emails does not affect the delivery of transactional emails related to your orders (order confirmations, shipping notifications, warranty communications).
10. Children's Privacy
Our website and products are not directed at individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected data from a minor, please contact us immediately at support@miron-atelier.com and we will promptly delete such information.
11. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for all data transmitted through our website, access controls limiting data access to authorized personnel only, and our payment infrastructure being PCI DSS Level 1 certified via Shopify.
No method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.
12. Third-Party Links
Our website may contain links to third-party websites (carrier tracking portals, social media platforms, etc.). We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any third-party site you visit.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify you by email. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
14. Contact & Data Requests
For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our privacy team:
- Email: support@miron-atelier.com
- Subject line for data requests: "Privacy Request — [Your Name]"
- Phone: +1 (505) 498 4993
- Postal address: MANOLI CORP LLC — Miron Atelier, 1209 Mountain Road Pl NE Ste H, Albuquerque, NM 87110, USA
We will respond to all privacy-related requests within 30 days of receipt.